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I wanted to write and thank you for the outstanding work you and your crew did on my R11S. Riding it home to Los Angeles I had the impression that I was riding a completely different motorcycle. The power and throttle response were incredible, and the vibration level is now consistent with what I’m accustomed to on an Oilhead Boxer. My complements to you and your staff for validating my decision to bring the bike to San Jose BMW for service. Thanks again for all of your help in sorting this bike out for me. I’ll look forward to seeing you again soon.
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