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Dear Service Dept: I want to take this opportunity to properly thank one of your technicians, Mr. Willie Hodgson, for a job well done on my MP3 400 last week. I brought it in for the first 600 miles service and ended up leaving your establishment with two new HID Xenon 4300K headlights as well. Every sign on the side of the roads and freeways light up like a Christmas tree now. I feel much safer riding in the dark now that I can see much better the path ahead of me. I also want to thank Willie for going Above and Beyond the Call of Duty (ABCD) in installing the HID lights. The difficult part was finding good locations to mount some of the small electrical boxes from the wiring cables especially in the area underneath the front panel since there was very little room to work with. Awesome Willie put on his ‘thinking cap’ and searched for the best possible areas for me rather than mounting the cables at the first site he saw. The cliche, “Thinking outside the box” definitely reflected Willie’s skills & strengths as a technician. Moreover, Willie’s friendly personality made me feel like we were good buddies from grade school. Again, thank you very much Willie for making my first time ‘service’ a pleasant one
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